We work closely with partner governments and international donor agencies to deliver complex projects in challenging contexts.
We bring end-to-end project management and commercial expertise to the projects we deliver, achieving fit for purpose and sustainable outcomes for our clients and communities.
From project conception to completion, our goal is to be your trusted partner.
In the Asia-Pacific region, JID is recognised for expertise in the planning and delivery of major infrastructure and service strengthening projects.
We are specialists in managing large and complex program portfolios covering infrastructure, governance and service delivery in remote, conflict-affected and post disaster environments.
Using a holistic approach, our intrinsic focus is on investments that deliver operational service delivery improvements. This could be through physical infrastructure, asset procurement and management, policy reform or institutional strengthening.
What sets us apart is our commitment to work with partners to ensure the design is fit-for-purpose before commencing a project, and also ensuring that knowledge and capacity exists to operate, maintain and sustain an investment into the future. Alongside capital works programs, we design and deliver programs for upskilling, change management and organisational development to ensure workforces are prepared for the transition to improved operations and new facilities.
We are committed to integrating environmental protections, gender equality, and social inclusion corporately and across our portfolio of projects. Our zero-tolerance policies on fraud prevention, child protection/safeguarding, prevention of sexual exploitation and abuse, and anti-discrimination are integral to everything we do.
JID embraces and nurtures diversity, experience, different cultures and backgrounds, and is committed to providing our employees with a culturally safe and inclusive workplace. JID’s Reconciliation Action Plan (RAP) is built around our core values of collaboration, inclusion and respect. The framework includes practical actions to help contribute towards reconciliation within our organisation and to improve the inclusion of Aboriginal and Torres Strait Islander peoples in all aspects of our business. We have come to the end of the Reflect phase of our RAP and embarked on the next phase which we look forward to sharing next year.
Our quality assurance system is certified as meeting the requirements of Integrated – OSHAS18001/ISO14001:2015/ISO9001:2015 Occupational Health and Safety, Quality and Environmental for the delivery of project management, advisory and construction management services.
These values support our mission and shape the culture within our business.
Our team is engaged and focused on serving our clients with integrity, passion and excellence.
Working in partnership and learning from each other is the best way to achieve outcomes. We provide our teams an encouraging and supportive environment, particularly when working away from home.
By embracing and nurturing diversity, experience, different cultures and backgrounds our team makes better decisions.
By thriving on new experiences and challenges, we are motivated to continuously grow, evolve and improve. This helps us always overcome obstacles to deliver exceptional results.
Our portfolio delivers fit-for-purpose, sustainable and appropriate solutions for the international development sector.
Our solutions will enhance social and economic outcomes for the communities in which we work.
We will achieve this by having genuine and tailored advisory and management services that are underpinned by best practice and focused on delivering the best for our partners.
We will strive to attract, develop, motivate and retain exceptional people who are committed to the JID mission and values.
JID offers experience from across the Asia Pacific region underpinned by a strong project management discipline, enabling us to apply global best practice in a practical manner.
We pride ourselves on our record in building and maintaining strong professional relationships with clients and key stakeholders. The JID team is committed to developing a respectful, collaborative and effective team culture to promote a shared vision for any project’s success.
See a sample of some of our recent projects
Department of Foreign Affairs and Trade
New Zealand Ministry of Foreign Affairs and Trade (MFAT)
ANGAU Hospital Redevelopment, Papua New Guinea
We are working with the Governments of Papua New Guinea and Australia to design and deliver an international standard health facility that is affordable and sustainable to maintain and operate.
In January 2017 JID was awarded the Project Management and Contract Administrator (PMCA) contract for the redevelopment of ANGAU Memorial General Hospital in Lae, Papua New Guinea. This project is funded by the Australian Government.
ANGAU is the second largest hospital in Papua New Guinea and plays a critical role serving as a District Hospital for 149,000 people in Lae, a provincial hospital for the 675,000 people of Morobe, and a regional referral hospital for the 1.9 million residents of the Momase Region.
Our service planning has set ANGAU up to operate effectively as a regional referral hospital, as part of a networked health system, to improve health outcomes for the region.
The JID team of Papua New Guinean and international specialists is overseeing a comprehensive program of investment in capital, operational and workforce development. We have ensured the operational and human elements of the hospital are being considered along with the physical assets to ensure the successful commissioning of the new facilities, and so that the hospital is able to fully utilise the redeveloped facilities to deliver an enhanced quality of care.
Lae Main Markets, Papua New Guinea
Successful infrastructure investments are built on a foundation of good design and governance.
In 2017, JID was appointed by New Zealand Ministry of Foreign Affairs and Trade (MFAT) as part of the New Zealand Aid Program, to work with Lae local government authorities on a business case to redevelop Lae Main Market. JID supported counterparts to plan for a comprehensive and successful quality infrastructure solution that addresses governance and social issues and provides a sustainable solution for the community.
National Referral Hospital Business Case, Solomon Islands
A sustainable healthcare sector maximises existing assets and strengths, while integrating improvements evidenced through global best practice.
JID is working with the Solomon Islands Government to develop an investment logic and business case for the relocation and redevelopment of the National Referral Hospital in Honiara.
Supported by the Asian Development Bank, JID has analysed the current and future service delivery models, whole-of-life costs, infrastructure, social and environmental factors to develop fit for purpose, sustainable and appropriate options that will:
- improve safety and functionality of existing infrastructure;
- address critical maintenance issues; and
- improve service quality and capacity into the future.
APEC Infrastructure and Investment Review, Papua New Guinea
JID is supporting the APEC Secretariat to analyse and evaluate current infrastructure policies and current practices in PNG, and conduct a comparative analysis.Through the lenses of roads, maritime and aviation infrastructure specifically, the JID team is also producing a practical suite of recommendations for sustainable improvements, inclusive of capacity building needs. This key report will contribute to a body of peer-review literature across APEC members, as well as guide decision making in PNG to strengthen infrastructure policies and practices moving forward.
Our team of experts are specialists in their fields
Our goal is to help governments and businesses achieve the best solutions for their business or infrastructure needs
From start up to where it is today, our CEO, Darren Morgan is pivotal to leading the growth of JID into the future.
With over 25 years’ experience in Program Management, Project Director and Senior Project Manager roles, Darren’s project management skills include planning, delivering and commissioning complex infrastructure. He also has extensive experience working for government partners in Australia and overseas. Darren’s significant experience and skills establishing program management units enable technical skills to be transferred, while embedding capacity development for clients.
Sophie is a business development expert with extensive knowledge in developing and delivering projects within complex environments. Sophie’s experience spans across the development, humanitarian and peace building nexus.
Sophie has over 8 years’ experience in project management and business development within international development and humanitarian relief. As a specialist in development financing institutions, Sophie joined Johnstaff International Development as Business Development Manager. Her project development and client management approach is the product of extensive experience in delivery of challenging projects in highly complex international environments. She has worked in over 15 countries across the Pacific, Asia, Latin America and the Caribbean, Africa, Middle East, Eastern Europe and North America.
Charlene is passionate about delivering world-class, high quality services for communities across Australia and the Pacific.
Through her close work with people and organisations, these services are also easy to access.Charlene joins JID with 15 year’s experience in senior roles within the Victorian public system including public health services, the Department of Health and Human Services and the Department of Justice and Regulation. She has also held roles in the areas of strategy, stakeholder engagement and facilitation, clinical service planning, change management, performance, governance and program and project management. Charlene also has substantial experience in commercial advisory, investment mapping, and business case development.
Rick Mollmann is a project director with more than 25 years’ experience. He’s worked across the spectrum of defence, education, residential and community projects.
Rick brings to JID his advanced project management skills and a strong understanding of service, transition planning and change management. Rick is a trained Defence procurement specialist and has undertaken acquisitions and commissioning of capital equipment and infrastructure. He understands operational and support requirements and has experience developing high quality tenders. Rick delivers compelling business cases, supported by cost benefit and risk analysis to underpin financial and program decisions.
Start your Career with JID
At JID, we are committed to attracting, developing, exciting and retaining exceptional people. Learn more about what a career at JID can do for you.
Learn more about the benefits from working here and why you should choose JID
See our list of current vacancies and apply today to take the first step to a career at JID
The JID Difference
Our team is engaged and focussed on serving our clients with integrity, passion and excellence.
Working in partnership and learning from each other is the best way to achieve outcomes. We provide our teams an encouraging and supportive environment, particularly when working away from home. By embracing and nurturing diversity, experience, different cultures and backgrounds our team makes better decisions. With an open mind, instead of relying on assumptions, our team challenges established thinking. We listen, ask questions and gather evidence before finding the best outcome.
News and Announcements
Read our latest news and updates from across the business
Welcome to the new JID!
JID was established 4 years ago and we are excited to be continuing to deliver our portfolio of projects in the international development sector.
Our branding update is a key tool to ensure that our image reflects us as a standalone entity within the Johnstaff group.
Our new 3-dot logo symbolises individuals working together as a community. This reflects our partnership with all actors engaged in a project’s success, engagement in the community of development stakeholders in the Asia-Pacific region, and connection to the Johnstaff family.
JID’s portfolio of work is focused on the Asia-Pacific region, where the ocean, seas, habours, and rivers are fundamentally intertwined with the lives of all communities. In addition to safe drinking water, to many communities water also represents livelihoods opportunities, a transport system offering access to neighboring communities and markets, and underpins safe sanitation and hygiene practices. Furthermore, under the water’s surface in this region rests some of the worlds most diverse eco systems, including threatened species. How stakeholders harness the power of water while also carefully managing environmental risks is key to the long-term development agenda. JID takes this responsibility seriously, as reflected through our Environmental Sustainability Policy which is mainstreamed across our portfolio.
Some of the world’s densest and oldest rainforest are in the Asia-Pacific region, sheltering flora and fauna not seen anywhere else in the world. Much like water, many communities especially those in rural areas rely on the environment for their livelihoods, building material, and sources of food amongst other uses. This is aside from the traditional and/or spiritual significance that the environmental holds for many communities. JID is extremely cognizant of this in the design, delivering and monitoring of our programs. JID’s Environmental Sustainability Policy ensures that protection of natural resources is woven into our project design and monitoring tools; this is of particular importance given JID’s portfolio includes large infrastructure projects. Furthermore, JID is also taking a forward-looking stance and integrating climate change adaptation into our programming where possible given the disproportionate impact climate change is already having on the Pacific region (e.g. harnessing renewable sources of energy in our infrastructure projects).
With the right water and the right seedlings, the final ingredient needed is sunlight for a forest to flourish. JID’s programs are all designed in close collaboration with stakeholders to harness existing resources, skillsets and knowledge. From that framework, JID then aims for its work to be similar to a burst of sunlight - accelerating success and enabling projects to be sustainable well beyond the implementation period.
COVID-19 virtual training in Papua New Guinea
Sister Lavara Kaivavore, a Community Health Worker at the ANGAU Hospital in Lae, is among the first health workers in Papua New Guinea to commence an online training program on #COVID19 preparedness and response.
“This virtual training has more than I expected, it is a great opportunity for me to learn in order to be better at what I do as a Health Worker and also supports me to train my staff on the right things about COVID-19,” said Sr. Kaivavore.
Developed for doctors, nurses, community health workers and clinical management staff, the COVID-19 Healthcare E-Learning (CoHELP) training program contains practical resources and scenarios and is accessible on a smartphone, tablet or computer.
CoHELP is supported by the PNGAusPartnership and developed by JID in consultation with Papua New Guinea National Department of Health and WHO Papua New Guinea.
For further information on this initiative, please email: email@example.com
JID proud to join the AIFFP Panel
JID is happy to confirm our appointment to the AIFFP’s Client-Side Project Management Panel. We look forward to supporting AIFFP initiatives to deliver quality infrastructure solutions across the Pacific.
The DFAT-led Australian Infrastructure Financing Facility for the Pacific (AIFFP) enables quality infrastructure across the region. To support the AIFFP’s work, several panels of firms leading in their sectors have been established to support the AIFFP’s objectives.
JID has been appointed to the AIFFP panel for Client-Side Project Management Services. This reflects our expertise in project management and experience delivering complex projects in the region.
We are pleased to support DFAT in the achievement of the AIFFP goals and the broader #PacificStepUp.
PNG Women in Construction
Recognising the strengths that women bring to the construction sector in Papua New Guinea as well as the challenges they face, JID, Lae Chamber of Commerce, Lae City Authority and Unitech have come together to establish PNG Women in Construction.
PNGWIC aims are:
- Empowering women, including women living with disabilities, to consider and access career opportunities in the construction industry.
- Actively promote and enable career pathways in construction for all women through education, training and networking events.
- Advocate and raise awareness for employers to improve accessibility for women to enter and remain in the industry.
PNGWIC will work collaboratively with its members, business and other stakeholders to:
- Promote and increase the number of women enrolled in construction-related trade and tertiary training
- Facilitating access to scholarships, grants, internships and traineeships
- Educate young women on career pathway options in the construction industry
- Create a network for collaboration on construction related topics in Morobe and PNG, and internationally via online WIC events.
Minister for International Development and the Pacific visits ANGAU Hospital
Australian Minister for International Development and the Pacific, the Hon. Zed Seselja, joined the PNG Minister for Health and the JID team at ANGAU Hospital earlier this month to support the opening of three new buildings as part of the ANGAU Hospital Redevelopment Project.
The opening of the new buildings, including the new birthing ward, children’s outpatient department and pathology unit marks a major milestone in the ANGAU Hospital Redevelopment Project – Australia’s largest single infrastructure investment in PNG since their independence in 1975. The project, once completed, will deliver world-class infrastructure, the latest medical technology and globally recognized medical processes and standards to the people of the Momase region. As explained by Minister Seselja during his visit, however, the project is about much more that infrastructure alone: “We all know that buildings alone don’t guarantee better service delivery or improved health outcomes. Here at ANGAU, Australia is supporting a comprehensive approach including infrastructure, commissioning, clinical upskilling, facilities management and executive support programs to ensure these world-class facilities deliver improved health outcomes for Papua New Guineans.”
Read more at this press release or on Minister Seselja’s Facebook page: www.facebook.com/zed.seselja
JID supports Haus Clare with donation of food and clothing
Members of the JID team presented Haus Clare with a donation including food, clothing and shoes to support the important services they provide for vulnerable women and children.
Members of the JID Team met with Miriam Momori of Haus Clare earlier this week to donate a number of much needed items including food, clothes and shoes.
Haus Clare and the Meri Seif Haus provide shelter, counselling and social services for women and children who have experienced domestic and/or sexual abuse. Haus Clare currently caters for over 100 survivors at their Lae town centre and 11 Mile Centre.
Haus Clare was established by the Lae City Mission in Lae in the mid-2000s as a home for children orphaned by HIV/Aids or who would have otherwise been abandoned or abused. The original location of the facility was in Lae City, but an opportunity arose for the Haus to move to a larger location when Lae City Mission purchased Suambu Plantation at 11 Mile.
The move to a larger compound gave Lae City Mission the opportunity to combine their Meri Seif Haus and Haus Clare. These facilities provide shelter, counselling and social services for women and children who have experienced domestic and / or sexual abuse.
The Meri Seif Haus and Haus Clare have been supported by NGO’s such as the Family Support Centre, Lioness Club of Lae, Femili PNG, and government organisations including the police, ANGAU Hospital and PNG Judiciary.
As Haus Clare relies on donations for their continued operations, Ms Momori was extremely happy to have received these goods.
JID is grateful to be able to support such important community initiatives in the Lae local area.
Advancing workplace reconciliation through indigenous art
JID cyber-security incident
Earlier this year JID experienced a cyber-security incident which affected some of its IT systems. Based on our investigation, we understand that some personal information belonging to current, former and prospective employees may have either been viewed or downloaded by an unknown third party during the incident.
We have no evidence that the incident has affected information relating to our Client data. Our Client project files are housed on a separate system (which includes our email functionality) and they are externally hosted away from our back-of-house functions. Accordingly, JID has identified no impact or breach to our separate systems housing our Client data.
In response to the incident JID took the following steps:
- engaged leading cyber-security and forensic IT experts to support our investigation and response;
- commenced an investigation to confirm the scope of the incident, including whether any personal information may have been accessed and if so, who this information specifically relates to;
- notified the Australian Cyber Security Centre (ACSC), Office of the Australian Information Commissioner (OAIC) and the New Zealand Office of the Privacy Commissioner (NZOPC) about the incident; and
- directly notified current and former employees for which it was able to locate contact information.
To ensure our notification reaches former employees who may have been affected (and for which JID has been unable to locate up-to-date contact information), we set out further information below. JID is committed to providing any affected individuals with the information and support they need. We encourage any former employees to reach out to us if they have any questions after reading this notification.
Former JID employees should consider their individual circumstances and the types of information they may have provided to JID either prior to or during the course of their employment with us.
If any individuals have concerns about the incident, there are some precautionary steps they can take to protect themselves, including:
- be careful when opening or responding to texts or emails from unknown or suspicious sources and confirm their legitimacy. Do not share your personal information with anyone unless you are confident about who you are sharing it with;
- when on a webpage asking for your login credentials, take note of the web address or URL (‘Uniform Resource Locator’). The URL is located in the address bar of your web browser and typically starts with http://. If you are suspicious of the URL, do not provide your login details and contact the entity through the usual channels. Please note that JID will never contact you to ask for your username or password;
- remain alert for any phishing scams that may come to you by phone, post or email;
- enable multi-factor authentication for your accounts where possible, including your email, banking and social media accounts;
- ensure you have up to date anti-virus software installed on your device you use to access your online accounts, including your mobile devices;
- review your recent transaction history and bank statements for any suspicious activity. Contact your bank in the instances where suspicious activity is identified;
- follow the Australian Competition and Consumer Commission’s Scamwatch guidance for protecting yourself from scams here: https://www.scamwatch.gov.au/get-help/protect-yourself-from-scams/;
- visit the OAIC’s tips for further guidance about protecting your identity: https://www.oaic.gov.au/privacy/your-privacy-rights/tips-to-protect-your-privacy/;
- follow the New Zealand Consumer Protection guidance for protecting yourself from scams here: https://www.consumerprotection.govt.nz/general-help/scamwatch/; and
- if you want to seek individual support, contact IDCARE (which is Australia and New Zealand’s national identity & cyber support service) here: https://www.idcare.org/.
- for Tax File Number information: Australian Taxation Office at firstname.lastname@example.org, or 1800 467 033 (available 8am to 6pm AEST Monday to Friday);
- for driver licenses: contact the issuing authority to let them know that a copy of your driver license may have been accessed by an unauthorised third party and follow the advice of the issuing authority; and
- for passports: consult with the relevant Passport Office to confirm the process for implementing protective measures or replacing your passport. The Australian Passport Office can be contacted on 131 232.
If you have any questions after reviewing this notification, or believe you may have been affected and have not received a direct notification, please contact us at email@example.com between the hours of 9am – 5pm, Monday to Friday.
We thank anyone affected for their patience, support and understanding as we have worked to resolve this incident as swiftly as possible.
Get more information about our services or speak to us about your project today to see how JID can help youContact us